Masterclass Series - Episode 3

Preventing Poor Teams Call & Meeting Quality
with Microsoft CQD and Power BI

VIPs, Teams Rooms and Teams phone system users may be your most costly but they are also typically most critical to revenue generation.

So it just makes sense to proactively monitor the reliability and performance of their Teams calls and meetings to ensure they stay productive and your business sees the ROI of their Microsoft investment.

Join us in this final edition of our masterclass series to learn how to:

Use the Call Quality Dashboard and Power BI to assess Teams performance proactively.
Identify the valuable users at risk of productivity loss.
Detect and troubleshoot performance issues impacting VIPs, Teams Rooms and PSTN users.
Prevent all of these issues from becoming real, business impacting problems.

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About the MasterClass Series

This last MasterClass concludes our Summer series that focused on Teams troubleshooting (calls, meetings, local and global issues).

Episode 1 focused on  how to use Microsoft native tools to identify and troubleshoot client and network-related Teams call and meeting issues. Recording can be accessed on this page.

Episode 2 focused on identifying local network problems and recommendations on the next steps to take to actually fix them. Recording can be accessed on this page.