Martello Webinar

Optimizing Microsoft Teams Voice When Returning to the Office Only Complicates Things

September 30th, 2021
10 AM ET | 4 PM CET
Free Registration

Organizations that embraced Teams over the last 18 months are now realizing that as part of moving to a hybrid workforce model, it’s necessary to take advantage of Teams integration with an internal PBX and the legacy PTSN.

New features, like Direct Routing, help simplify making the connection between legacy telephony technology and a Teams user. But these additional layers of infrastructure rely on network, telephony and UC teams, only complicating the work of ensuring service quality for users of Teams’ call capabilities.

So, how can you monitor and manage service call quality while improving visibility into potential issues before they impact users?

Join Nick Cavalancia, Microsoft MVP, and Rob Doucette, VP of Product Management at Martello as they discuss:

  • The challenge of mixing Teams, PBXs, and PSTNs
  • Main points of failure in the PSTN supply chain
  • What aspects of Teams can be monitored to provide visibility and insight to reduce time to remediation and improve service quality
What You'll Learn

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Nick Cavalancia
Technical Evangelist, Microsoft MVP, & CEO
Conversational Geek

Rob Doucette
VP Product Management
Martello Technologies


Olivier Raynaut
VP of Client Delivery
Martello Technologies

Rob Doucette
VP of Product Management
Martello Technologies

Yannick Goubet
VP of Sales EMEA & APAC
Martello Technologies