So, how can you monitor and manage service call quality while improving visibility into potential issues before they impact users?
Join Nick Cavalancia, Microsoft MVP, and Rob Doucette, VP of Product Management at Martello as they discuss:
- The challenge of mixing Teams, PBXs, and PSTNs
- Main points of failure in the PSTN supply chain
- What aspects of Teams can be monitored to provide visibility and insight to reduce time to remediation and improve service quality