So, how can you monitor and manage service call quality while improving visibility into potential issues before they impact users?

Join Nick Cavalancia, Microsoft MVP, and Rob Doucette, VP of Product Management at Martello as they discuss:
  • The challenge of mixing Teams, PBXs, and PSTNs
  • Main points of failure in the PSTN supply chain
  • What aspects of Teams can be monitored to provide visibility and insight to reduce time to remediation and improve service quality

Speakers

Nick Cavalancia
Technical Evangelist, Microsoft MVP, & CEO
Conversational Geek

Rob Doucette
VP Product Management
Martello Technologies

Improve the efficiency of IT teams and increase the reliability of Microsoft 365 services using Martello's integrated solution. Want to learn more?