Turn Complexity into Communication

Microsoft has created an optimized environment in which Teams can operate; one that even includes recommendations for how your environment should be architected. The addition of your internal telephony between Teams and multiple SBCs adds a degree of complexity to everything from implementation to support. 

While Teams has made great strides in supporting a wide range of PSTN and digital telephony scenarios, your own environment can be the source of problems that Microsoft won’t see – and isn’t responsible for.

So, how do you ensure your mix of Teams, PSTN, and internal telephony infrastructure thrive while increasing your visibility into the source of any service delivery issues?

This educational webinar will showcase the following topics:
  • The Teams/PSTN opportunity and how to ensure a successful outcome
  • Sources of communication service delivery issues when it’s not Microsoft
  • Proactive and reactive ways to monitor and identify root causes of service issues


Cam Smith
Sr. Product Marketing Manager
Microsoft Canada

Rob Doucette
VP of Product Management
Martello Technologies

Nick Cavalancia
Microsoft MVP & CEO
Conversational Geek

Martello provides the only end-to-end Microsoft Teams performance monitoring tool that Microsoft recommends to their customers to maximize employee productivity. Our solution Vantage DX proactively monitors Microsoft 365 and Teams service quality, enabling IT with complete visibility of the user experience to ease troubleshooting of issues before they impact users.

Find out why Martello is Microsoft’s go-to-solution for Microsoft 365 Monitoring >>