Turn Complexity into Communication
Microsoft has created an optimized environment in which Teams can operate; one that even includes recommendations for how your environment should be architected. The addition of your internal telephony between Teams and multiple SBCs adds a degree of complexity to everything from implementation to support.
While Teams has made great strides in supporting a wide range of PSTN and digital telephony scenarios, your own environment can be the source of problems that Microsoft won’t see – and isn’t responsible for.
So, how do you ensure your mix of Teams, PSTN, and internal telephony infrastructure thrive while increasing your visibility into the source of any service delivery issues?
This educational webinar will showcase the following topics:
- The Teams/PSTN opportunity and how to ensure a successful outcome
- Sources of communication service delivery issues when it’s not Microsoft
- Proactive and reactive ways to monitor and identify root causes of service issues