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Service Monitoring and Analytics

Formerly Known as Martello iQ

Martello iQ is now part of the Martello Vantage DX product offering.

Martello Vantage DX is a Service Management monitoring platform that correlates ITSM metrics and alerts with other existing infrastructure and network monitoring data to create actionable Service Level dashboards and SLAs.

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Martello Vantage DX to deliver insight and reliability for our mission-critical IT infrastructure for close to ten years. Over this period, Martello’s solutions have grown with us and helped us manage our hybrid cloud environment more effectively.

Service Monitoring and Analytics Platform

Resolve that problem by correlating its Microsoft 365 issue detection capabilities with network, infrastructure, and external provider events to create ITSM service incidents that matter.

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Why Chose Martello for your Service Monitoring and Analytics?

GET FULL VISIBILITY OF INCIDENT MANAGEMENT

View in real time, the status of every active alert for a given service ticket and update resolution states of the incident when underlying alerts are closed

SERVICE MAPPING AND TOP-DOWN VIEW FROM SERVICE TO COMPONENTS

Access the source of alerts directly, with contextual and actionable information (asset, impacted service, root cause analysis, owner, etc.)

CORRELATES MICROSOFT 365, NETWORK AND INFRASTRUCTURE ALERTS INTO SERVICE INCIDENTS

Correlate Martello Vantage DX alerts with your existing network and infrastructure monitoring events into end to end Microsoft 365 services service incidents.