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Service Monitoring and Analytics
Formerly Known as Martello iQ
Martello iQ is now part of the Martello Vantage DX product offering.
Martello Vantage DX is a Service Management monitoring platform that correlates ITSM metrics and alerts with other existing infrastructure and network monitoring data to create actionable Service Level dashboards and SLAs.
Looking for a Service Monitoring and Analytics Integration? Request for a Quote
Martello Vantage DX to deliver insight and reliability for our mission-critical IT infrastructure for close to ten years. Over this period, Martello’s solutions have grown with us and helped us manage our hybrid cloud environment more effectively.
Service Monitoring and Analytics Platform
Resolve that problem by correlating its Microsoft 365 issue detection capabilities with network, infrastructure, and external provider events to create ITSM service incidents that matter.
Why Chose Martello for your Service Monitoring and Analytics?
GET FULL VISIBILITY OF INCIDENT MANAGEMENT
View in real time, the status of every active alert for a given service ticket and update resolution states of the incident when underlying alerts are closed
SERVICE MAPPING AND TOP-DOWN VIEW FROM SERVICE TO COMPONENTS
Access the source of alerts directly, with contextual and actionable information (asset, impacted service, root cause analysis, owner, etc.)
CORRELATES MICROSOFT 365, NETWORK AND INFRASTRUCTURE ALERTS INTO SERVICE INCIDENTS
Correlate Martello Vantage DX alerts with your existing network and infrastructure monitoring events into end to end Microsoft 365 services service incidents.
SHARE MEANINGFUL INFORMATION WITH EVERY ITSM STAKEHOLDER
Provide clear end to end Microsoft 365 service delivery dashboards to ITSM, service owner, service desk, support, etc.
Empower ITSM to Manage Microsoft 365 Performance and User Experience