EMA SUMMARY REPORT

Microsoft 365 and Microsoft Teams Performance Management Research Overview

 Produced by Enterprise Management Associates
Microsoft 365 and Microsoft Teams Performance Management: Martello Minds the Gap

ema-survey-results-0.pngIt is no surprise that managing Microsoft Teams and Microsoft 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives.  

A recent project EMA undertook for Martello landed findings that fall into three general categories: to be expected, interesting, and surprising—in some cases, almost shocking. 

Read the summary report to see how EMA’s findings are a direct map to the capabilities of Martello’s newly launched Vantage DX solution, designed to take control of the Microsoft 365 and Microsoft Teams user experience. 

Only 10% of respondents report having proactive or end-end monitoring even though 33% see Microsoft 365 as mission-critical, with 21% stating that in an outage business “grinds to a halt.”
Valerie O’Connell, EMA Research Director
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Survey Results: Microsoft 365 and Teams Research Overview

Read the summary report to see how EMA’s findings are a direct map to the capabilities of Martello’s newly launched Vantage DX solution, designed to take control of the Microsoft 365 and Microsoft Teams user experience. 

Infographic: Microsoft 365 and Microsoft Teams Survey Results

A global survey of 128 IT leaders placed MS365 as strategic/mission-critical by 33% of respondents, and widely used in most departments and functions by 48%. See the infographic for the biggest challenges in managing Microsoft 365 performance.

Download The Survey Report

Who is EMA?

Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm that specializes in going “beyond the surface” to provide deep insight across the full spectrum of IT and data management technologies. They deliver research, analysis, and consulting services to two key client groups: Enterprise IT Professionals and IT and Data Management Vendors.  

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