of businesses use Microsoft 365 strategically across most functions of the organizations yet few are currently using any type of proactive management tools to monitor performance.


What's Inside

  • The top challenges when it comes to performance management of Microsoft 365 and Teams.
  • Why user experience and quality of service are top of mind for the C-suite and IT professionals.
  • Why when an outage occurs half of respondents say productivity grinds to a halt, yet most still have substandard management capabilities.
  • Why 82% of respondents have seen Teams usage double and yet most are unable to identify where performance issues lie.

Who is EMA?

Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm that specializes in going “beyond the surface” to provide deep insight across the full spectrum of IT and data management technologies. They deliver research, analysis, and consulting services to two key client groups: Enterprise IT Professionals and IT and Data Management Vendors. 

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