The business case for IT end-to-end observability and control

Produced by Enterprise Management Associates

Combining Martello iQ and Gizmo provides an end-user perspective with actionable context. Martello DEM puts IT in control of the Microsoft 365 user experience, delivering significant cost savings and productivity gains.

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He ordered his regular breakfast. Two eggs sunnyside up, hash browns, and two strips of bacon. He continued to look at the menu wondering if this would be the day he added something new.

The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.
Enterprise Management Associates

Expert Report: Martello Powers Microsoft 365 Service Excellence

In a world of competing demands and limited resources, it’s not always easy to cut through the clutter of good investment options. With an increasing business reliance on Microsoft 365, it has never been more critical to put IT firmly in control of the Microsoft user experience.

In this value-packed resource find out:
  • Why Microsoft 365 monitoring has never been more critical for organizations.
  • How you should be thinking about Microsoft 365 service quality management for end-users.
  • The potential cost savings and qualitative gains of investing in DEM for Microsoft 365.

Martello Announces Integrated DEM Solution as New Report from Research Firm EMA Offers Business Case for Martello DEM  

Teaming Martello iQ and Gizmo Microsoft 365 monitoring gives businesses the ability to know, understand and act on Microsoft 365 performance and availability by combining insight into the end-user experience with actionable context about the user’s IT and network environment.

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Who is EMA?

Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm that specializes in going “beyond the surface” to provide deep insight across the full spectrum of IT and data management technologies. They deliver research, analysis, and consulting services to two key client groups: Enterprise IT Professionals and IT and Data Management Vendors.  

Improve the efficiency of IT teams and increase the reliability of Microsoft 365 services using Martello's integrated solution. Want to learn more?

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