77%

of the blame for problems with Microsoft Teams typically lies somewhere other than Microsoft.

Manage Every Obstacle on the Road to Microsoft Teams and Microsoft Office 365 Service Reliability

Prioritize

Monitor the user experience of Microsoft 365 and Microsoft Teams to prioritize where IT needs to fix potential bottlenecks to get maximum ROI of their Microsoft investment.

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Resolve

Connect detection data with network path analysis coupled with your existing infrastructure and monitoring data to fully understand where the problems are and who owns them.

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Optimize

Correlate all monitoring events related to Microsoft Teams and Microsoft Office 365 services into meaningful incidents ready to be qualified, prioritized and assigned to the right team. 

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Resolve

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Teams Performance Monitoring Software

Combine 24/7 synthetic transactions, end-to-end network path analysis and Real User Monitoring data to provide a holistic view of the entire Microsoft Teams service delivery.

  • Proactive Microsoft Teams Monitoring
  • Microsoft Teams Call Quality Analytics
  • Troubleshoot Teams Performance Issues in Minutes
  • Deep Dive Latency Analysis

Monitor Every Microsoft Teams User’s Call Quality

The Microsoft Call Quality Dashboard (CQD) collects interesting user-based call quality data for reporting. However, it has limitations; you can’t group users (for example a VIP user group) and you can’t get alerts. Therefore the CQD can’t be used for monitoring purposes which leaves your IT in the dark when trying to ensure Microsoft Teams service quality for users and business lines.

Martello Vantage DX™ Microsoft Teams Call Quality Analytics uses real user monitoring to transform CQD data into critical monitoring assets that provide full visibility, alerts and performance reports for your entire company.

Want to see how it works? Sign up for our 14-day free trial and test our solution directly in your environment.