77%

of the blame for problems with Microsoft Teams typically lies somewhere other than Microsoft.

MANAGE EVERY OBSTACLE ON THE ROAD TO MICROSOFT TEAMS AND MICROSOFT OFFICE 365 SERVICE RELIABILITY

Prioritize

Monitor the user experience of Microsoft Office 365 and Microsoft Teams to prioritize where IT needs to fix potential bottlenecks to get maximum ROI of their Microsoft investment.

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Resolve

Connect detection data with network path analysis coupled with your existing infrastructure and monitoring data to fully understand where the problems are and who owns them.

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Optimize

Correlate all monitoring events related to Microsoft Teams and Microsoft Office 365 services into meaningful incidents ready to be qualified, prioritized and assigned to the right team. 

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Resolve

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Microsoft Office 365 Performance Monitoring Software

Prioritize, resolve and optimize the Microsoft Office 365 user experience before users experience a problem.

  • 24/7 Digital Experience Monitoring
  • Microsoft Teams Call Quality Analytics
  • Deep Dive Latency Analysis
  • Service Performance Reporting

Identify, Qualify and Eliminate Every Bottleneck on Your Road to Microsoft Office 365 and Microsoft Teams Service Excellence.

Microsoft guarantees exceptional service quality to the border of their Global Network. Beyond this border, ensuring the level of service lies with your IT team as Microsoft does not control your route to the cloud, your network infrastructure, your third-party provider or ISPs.

With so many components involved, it is challenging to ensure a reliable user experience. Traditional monitoring solutions don’t capture insight into the end-user experience and cannot correlate it with data from existing tools.

Want to see how it works? Sign up for our 14-day trial and test our solution directly in your environment.