Martello eBook

Establish an Incident Management
Process Like an IT Operations Pro

Maintain quality and availability

by adding automation to your workflows.

Incident management is a handful for any IT department. With incident tickets coming in from all directions - email, chat, phone calls - it’s easy for any IT administrator to become overwhelmed with where to start.

Knowing that every minute wasted will cost the business money it’s time to establish an incident management process to help your team deal with day-to-day tasks more efficiently. With a clear process in place, it will take some of the guesswork out of where to start.

Get your hands on this eBook to learn how you can develop a well-defined incident management process to reduce the cost of downtime dramatically.

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