MARTELLO EBOOK

Elevating Microsoft 365 Managed Services

Written by Microsoft MVP, Nick Cavalancia

Get your eBook today to see how you can elevate your existing Microsoft 365 services.

What's Inside

If a customer has an issue with any part of Microsoft 365, MSPs just don’t have the visibility to identify the root cause, let alone respond to and remediate the problem. As a MSPyour tools to troubleshoot an issue are limited - other than checking Microsoft’s Service Health status to see if Microsoft has identified a problem. 

Get this eBook, from Microsoft MVP and former MSP owner, Nick Cavalancia as he: 

  • Unpacks an example of the Microsoft 365 managed services model.  
  • Outlines the biggest barriers to creating a more mature, predictable, and profitable set of services. 
  • Explains why adding end-to-end service delivery is the answer to augment your existing Microsoft 365 offering. 

Companies that Rely on Martello

Martello is a quite useful tool. We have more than 13 call MX-ONE systems monitored, and it is key to our proactive maintenance model. It also gives us a way to provide key performance indicator (KPI) reports on the entire system to our management.

Service Monitoring and Analytics Platform

Proactively increase uptime for critical services such as Microsoft 365 by consolidating and analyzing data from multiple sources in service-oriented dashboards.

Why Martello iQ?

ALERT & INCIDENT WORKFLOWS

Easily associate alerts from your monitoring infrastructure with incidents and help desk tickets, so your help desk staff can resolve those incidents quickly.

FUTURE-PROOF WORKFLOWS

Easily integrates current and future monitoring and point-solution tools to avoid disruptive re-training and lost productivity.

MARTELLO ITOPS API

We provide an easy-to-use API for integration as an alternative to connect to additional systems.

POPULAR INTEGRATIONS

SCOM, Azure, Nagios, VMWare, AWS, ServiceNow, SolarWinds, PRTG.

Service Monitoring and Analytics Platform

Proactively increase uptime for critical services such as Microsoft 365 by consolidating and analyzing data from multiple sources in service-oriented dashboards.

Industry Recognized Solutions

Ready to become a Microsoft 365 managed services industry leader?

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