Elevating Microsoft 365 Managed Services

From Licenses and Installs to End-to-End Service Delivery

If a customer has an issue with any part of Microsoft 365, MSPs just don’t have the visibility to identify the root cause, let alone respond to and remediate the problem. As a MSP, your tools to troubleshoot an issue are limited - other than checking Microsoft’s Service Health status to see if Microsoft has identified a problem. 

Get this eBook, from Microsoft MVP and former MSP owner, Nick Cavalancia as he: 

• Unpacks an example of the Microsoft 365 managed services model.  
• Outlines the biggest barriers to creating a more mature, predictable, and profitable set of services. 
• Explains why adding end-to-end service delivery is the answer to augment your existing Microsoft 365 offering.