Business Value

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Ensure exceptional digital user experiences.

Get end to end monitoring that tells you exactly how cloud applications will perform and what your end user will experience. Today's workforce relies on cloud applications like Office 365 to stay productive, and you need tools to ensure every user experience is a good one.

End-to-end monitoring give CIO’s:

visibility-01.png  VISIBILITY – Standard monitoring tools only infer user experience through latency, errors, and alerts. Choose a solution that helps close this visibility gap and solves many common pain points.

consolidate-01.png  CONSOLIDATION – Siloed, domain-specific monitoring tools don’t give the full picture of user experience. Martello’s monitoring solutions provide informed answers to user-reported issues through proactive monitoring data.

helpdesk-01.png  SERVICE DESK IMPROVEMENTS
 – Pivot IT teams from a reactive to proactive support model with tools that perform synthetic transactions that give deep insight. 

Gartner predicts that “by 2023, 60% of digital business initiatives will require I&O to report on users’ digital experience, up from less than 15% today.”

- GARTNER, Market Guide for Digital Experience Monitoring, September 2019

What’s the ROI for my business?

Ensuring you are making the best investment for the continued growth and health of your business is crucial. With a Martello DEM solution the return on investment is easily understood, and it all comes back to the user experience.

Why Martello iQ

ALERT & INCIDENT WORKFLOWS

Easily associate alerts from your monitoring infrastructure with incidents and help desk tickets, so your help desk staff can resolve those incidents quickly.

FUTURE-PROOF WORKFLOWS

Easily integrates current and future monitoring and point-solution tools to avoid disruptive re-training and lost productivity.

MARTELLO ITOPS API

We provide an easy-to-use API for integration as an alternative to connect to additional systems.

POPULAR INTEGRATIONS

SCOM, Azure, Nagios, VMWare, AWS, ServiceNow, SolarWinds, PRTG.

Martello’s new ‘work from anywhere’ solutions for Microsoft 365 adds capabilities that dramatically improve the user experience – from anywhere.

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